Terms of Service

Last updated: April 15, 2026

Acceptance of Terms

By accessing and using the TruWave Marketing website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Description of Services

TruWave Marketing provides lead automation and customer communication services for local service businesses, including SMS-based lead response, appointment booking automation, and customer follow-up communications. Our services are designed for business-to-business use and are provided to client businesses who serve end consumers.

Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services in any way that violates applicable federal, state, or local laws or regulations
• Send unsolicited commercial messages or spam through our platform
• Attempt to interfere with, compromise, or disrupt the Services or servers
• Impersonate or attempt to impersonate TruWave Marketing, an employee, or another user
• Use the Services to collect or harvest personal information of others without their consent

SMS Program Terms

By opting in to receive text messages from TruWave Marketing or any of its client businesses, you agree to the following:

• You consent to receive automated text messages at the phone number you provided.
• Consent is not a condition of purchase.
• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP.
• You can text HELP at any time for support information.
• Neither TruWave Marketing nor mobile carriers are responsible for delayed or undelivered messages.
• You confirm that you are the owner or authorized user of the phone number provided.

Intellectual Property

The content, features, and functionality of our Services — including text, graphics, logos, and software — are owned by TruWave Marketing and are protected by United States and international copyright, trademark, and other intellectual property laws.

Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the fullest extent permitted by applicable law, TruWave Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of or inability to use the Services.

Indemnification

You agree to indemnify and hold harmless TruWave Marketing, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Services or your violation of these Terms.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.

Termination

We may terminate or suspend your access to our Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in the State of Illinois.

Contact Us

If you have questions about these Terms of Service, contact us at:

TruWave Marketing
Illinois, United States
Email: john@truwavemarketing.com